repair · 2025–26 · Product & Design Lead full case study coming soon
An AI tool for restorative-justice facilitators.
For client AI4: a collective-intelligence, AI-integrated tool grounded in trauma-informed and positive-computing research. I handled the application 0→1, end-to-end — org strategy through working prototype.
"Phase 2 incorporates leadership across both product and research cycles. — a 0→1 build where the design lead also ran the research program, the org strategy, and the AI architecture decisions."
From the project's statement of work
From organizational clarity to product strategy
The engagement began where good 0→1 work begins: not with screens, but with clarity. I facilitated org-strategy sessions to surface priorities, ran discovery and prototype testing, and conducted research into trauma-informed HCI and positive computing — mapping how academic research and user research could reinforce each other in a systems-architecture view.
A strategy-to-prototype sprint, end-to-end
Phase two moved from strategy into make: market research and product hypotheses, detailed personas and day-in-the-life journeys, information architecture, wireframes of core testable flows, a brand brief and style guide with copywriting principles, and funder-facing prototype screens — closed with dev specs for handoff. Olive, a democratically structured and maintained RAG model, was designed into the product as its knowledge layer.
Results
- Every layer of a 0→1 product: org strategy, research, UX, brand, prototype, dev specs
- Research-grounded design: trauma-informed and positive-computing principles made practical
- Olive — a democratically governed RAG model — designed as the product's knowledge layer
- Funder-ready prototype and roadmap
repair is the clearest expression of a practice thesis: technology in service of repair — research turned into a working, trauma-informed product.